Frequently Asked Questions About Laser Hair Removal

“Pinch for a second, gone for a lifetime.”

Most guests say the pinch of the laser on a pain scale of 1-10 is about a 4. Our clinical staff knows to assess your pain tolerance & plan accordingly with multiple ways to make the treatment as comfortable as possible for you. With the new Candela Gentlemax Pro lasers, the laser sprays a cooling spray prior to the pulse of the laser to help make the treatment more comfortable. We also provide stress balls (trust us: this works). Most folks say a tattoo or a waxing treatment is more uncomfortable, but pain is very relative.  If you feel like your treatment is more uncomfortable than what you would wish, Uptown Laser is able to have a topical numbing cream made available to you. More than 95% of our patients do all of their treatments without needing to use a numbing cream, so it’s not likely you will need it, but if you should, you will be glad you chose to have treatments in a clinic staffed with doctors and nurses who can get you the prescription you may need.

Only nurses or nurse practitioners perform treatments. Safety is no doubt extremely important to you, as it should be. It’s even more important to us. The gold-standard Candela lasers we use are extremely powerful, and so we only allow carefully-trained nurses to perform treatments. Having a medical background is pivotal in minimizing or eliminating side effects. Nurse Kathy has learned through the years that quality and safety improves dramatically when nurses or nurse practitioners exclusively perform treatments. However, most clinics in the industry choose to cut costs by not hiring nurses, and therefore quality and safety suffers.

At locally-owned Uptown Laser, you will see familiar faces when you come in. The turnover found elsewhere in the industry can negatively impact quality. Nurse Kathy personally performs treatments nearly daily, staying on the cutting edge of quality. All her nurses are put through rigorous training and a lengthy apprenticeship, which is a high standard attempted nowhere else. Nurse Kathy, who’s performed over 30,000 treatments over many years has a science-based, experience-proven treatment protocol that is second to none. The results speak for themselves.

All nurses who perform treatments are certified by Nurse Kathy to produce world-class quality and safety. Uptown’s nursing staff has over 60 years of combined nursing experience. You’re in the expert hands of nurses when you come to Uptown!

IPL stands for “intense pulsed light” and it is not a laser. While IPL’s can be effective for some cosmetic procedures, it has been our experience that the more powerful, safer and faster use of laser gives a better patient experience and a more permanent solution to hair removal.

Yes…provided you are treated by a treatment nurse who’s been trained in how to get permanent results. It’s rare, specialized knowledge. Finding such highly-trained nurses is hard to do. This is what makes Uptown Laser unique! Founder/Nurse Kathy has acquired her level of medical expertise over the span of 2 decades in the industry! An even better question to ask is, “How much of my treatable hair (hair that has color) will be permanently destroyed?”  With Nurse Kathy’s proprietary treatment protocol used by herself and her nursing staff she’s personally trained, on average our patients receive 95-100% permanent reduction after going through their customized treatment plan. You rarely find that type of high-quality result in the laser hair removal world. Because of Uptown Laser’s expertise, there’s no need for you waste time and money on buying a repeat package or overspending on an expensive “unlimited package”.  If the results are permanent, there’s no need for treatments year after year. The elite level of care you get from our nursing is unparalleled.

It is important to note hormones can stimulate the body to grow new hair in an area that has been hair-free for years. But we got you protected with our Lasting Results Guarantee! For guests who want to eliminate any hair stragglers, or if a new colored hair should appear years down the road, this special guarantee allows you to come back for a touch up at a fraction of the cost of the national chains. The beauty of this guarantee is that Uptown pays most of the bill.  This guarantee expresses our financial pledge to you to get you extraordinary results in the quickest period of time. We pay about 75% of our already-reduced per session cost, you contribute only a small co-pay! This proves our absolute commitment to exquisite quality. Our Lasting Results Guarantee saves you THOUSANDS of dollars off national chain pricing. We’ll explain this fully in your free consultation.

Though Laser Technology has come a long way, we are still unable to treat some light colored hair. If the hair is really light blonde, almost platinum blonde, the laser will not be effective. If it is more dishwater blonde, with some color to it, we are often able to get good results. The same holds true for red hair. Strawberry blonde is more problematic while Auburn red-hair is more treatable. The good news is our consultations are free! So don’t shave for a few days and allow us to assess your hair and we will be able to determine if the hair you want gone will be treatable.

It depends on how many areas you choose to have treated! Something small, like an underarm, can be treated in as little as 5 minutes. Full bikini or your lower legs will take about 20 minutes. Most of our guests choose to treat multiple areas in one session, so they can minimize the time it takes to become hair-free.

SHAVE! For almost all guests, we would like you to be shaved the day of your treatment or the day before. If hair color might be a concern for you (gray, white, blonde or red) we ask that you do not shave so you can be assessed by a medical professional. Also, it is important to avoid sun exposure while having laser treatments to minimize the risk of side effects. Typically we like you to be out of the sun for at least a few weeks before we give you your first treatment and after that, protect your skin with a sunscreen.

You Bet! We offer multiple payment plans with no hard credit checks. We also offer an additional discount if you decide to pay your package in full. Your consult specialist will go over all the options with you to find what works better for you and your budget!

That will depend on how many areas you wish to treat. Payment plans can start as low as $15 a month, but many folks choose to treat multiple areas at the same time to speed up the process. Payment plans for multiple area packages range from $80-$250 per month depending on how many areas you choose. If you choose to just shave for the rest of your life, studies show you will spend nearly $5,000 on razors and shaving cream alone. Laser is a far more economical choice for most people, not to mention the value of all your time you will free up to be able to do other things!

That depends on where you have your treatments! With the right machine, the right treatment provider and the right process, Laser Hair Removal can be the safest treatment available in a medical spa. Without these things, your safety is less sure. That is why Uptown Laser has developed a unique proprietary process, based on our many years of treatment experience, to use with each guest. These effective treatments are only performed by nurses and nurse practitioners to ensure that you can get the best results available without ever needing to compromise your safety.